FAQ

General Questions

1. What does Tablehammer sell?
We offer high-quality STL files of 3D-printable miniatures, primarily for tabletop and wargaming enthusiasts. All files are optimized for 28mm/32mm/heroic scales and come with both pre-supported and unsupported versions.

2. Who can use these files?
Our STL files are ideal for anyone with a 3D printer, whether you’re a beginner or an experienced hobbyist. They are designed to be compatible with most resin and FDM printers.

3. Can I sell physical prints of your models?
No, our files are for personal use only. However, we offer special merchant licenses—please contact us for details.

Purchasing and Licensing

4. How do I purchase STL files?
Simply browse our catalog, add your desired files to the cart, and check out. After payment, you’ll receive download links to your files instantly.

5. What payment methods do you accept?
We accept credit cards, PayPal, and other secure online payment methods. All transactions are protected to ensure your safety.

6. Do you offer subscriptions?
Yes! You can join our monthly subscription plans for exclusive file bundles, early access, and discounts. Check out the Subscription section for more information.

7. Can I buy older models?
Absolutely! All past releases are available individually, and subscribers get up to 50% off on previous collections.

File and Printing Support

8. What’s included in the file download?
Each download includes:

  • Pre-supported files (ready to print)
  • Unsupported files (for customization)
  • Printing instructions and settings recommendations

9. What software do I need to use these files?
You’ll need a slicer software like Chitubox or Lychee to prepare the STL files for printing. These are compatible with most 3D printers.

10. I’m new to 3D printing. Can you help?
Yes! Visit our Tablehammer Academy for free guides and tutorials, covering everything from printer setup to troubleshooting.

Shipping and Returns

11. Are STL files delivered physically?
No, all STL files are delivered digitally as downloads. No physical products will be shipped.

12. Can I get a refund if I change my mind?
Unfortunately, due to the nature of digital files, we cannot offer refunds once a file has been downloaded. If you experience any issues, contact our support team, and we’ll help resolve them.

Community and Feedback

13. Do you take custom requests?
Yes! If you have ideas for new miniatures or specific models you’d like to see, reach out via our Contact Us page or join our Discord community to pitch your ideas.

14. How can I stay updated on new releases?
Subscribe to our newsletter or follow us on social media for updates on new models, promotions, and sneak peeks behind the scenes.

15. Can I contribute to the shop or Tablehammer Academy?
We’re always looking for passionate makers to collaborate with. Contact us to discuss potential partnerships.